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  1. Lexmark and other MFP Printer manufacturers allow developers to create Apps for their devices.

    We can create an MFP Printer App for Lexmark printers that could hold a copy of our PDFs. In an Offline/Downtime event, those PDFs could be selected (with the number of copies) and printed directly from the printer.

    For Lexmark:
    To get access to the eSF SDK for embedded Java apps that run directly on the MFP, you'll need to contact Lexmark Professional Services or become a qualified partner through their partner program.

    HP:
    HP Workpath SDK available through developers.hp.com

    Ricoh:
    Ricoh Developer Program allows for…

    1 vote

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  2. Nova Forms should support Verifiable Digital Signatures.

    eIDAS governs the EU and specifies three levels of electronic signature:
    1. SES - Simple Electronic Signature (what we do)
    2. AES - Advanced Electronic Signature
    a. Signer can be uniquely identified
    b. Signer has sole control over their signature creation
    c. Provides data tampering detection
    3. QES - Qualified Electronic Signature
    a. Likely out of scope for us, technically... involving QTSP and QSCD.

    This could come into play when selling to other countries.

    This would also differentiate us from the competition. Big players like DocuSign support AES and QES. Even smaller players…

    1 vote

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  3. Today, Nova only integrates with EHRs through its UHI (Universal Healthcare Interface). However, this is limited only to a sub-set of the healthcare market. Some EHRs, like Meditech, charge the customer 5k per External Connector configuration which is what is required to integrate with Nova. Some applications, like those in Home Health, have no integration capabilities and are built to be ran offline.

    The solution is to build a native "Nova App".
    This app lives in the Systray or Windows Toolbar. When you log in, it securely SSO you in as well, either through the IdP or Imprivata, or allows…

    1 vote

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    0 comments  ·  EHR Integration  ·  Admin →
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  4. Title: Product Scripting: Simplified Scratch-like Configuration

    Today, the Nova product leverages a lot of Javascript as seen in the Workflow engine, Interface Engine, and Functions builder. In the future it will likely expand to Smart on FHIR data mapping transformations. Javascript is extremely powerful but has three drawbacks:

    1. It can be daunting for non-developers
    2. It can be tricky, if not dangerous, to run it as part of a server side event (think automated printing)
    3. It can be challenging to secure

    Proposal
    Use a drag and drop Scratch-like system that allows for simple to moderate drag and drop "scripting". Because you…

    1 vote

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  5. Add the ability to add Form Packets to Encounters in Elsa via the Add Forms activity. These packets are created under Admin - Forms Organization Setup. This would greatly reduce IC time and effort when creating workflows and assigning forms in many situations.

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  6. I suggest adding a warning message that appears when the 'Clear Signatures' button is pressed in case it is pressed on accident. Something along the lines of 'Are you sure you want to clear all signatures?' then the option to click 'Yes' or 'No'.

    1 vote

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  7. Form Management - Columns available to view

    I would like to be able to configure what columns are visible on the Form Management Form and Layer tabs. I want to be able to add any form/layer metadata field, i.e., PDF file Name, document Type, Form ID, etc. This will greatly improve the IC ability to maintain the form list and metadata settings. Additionally, it would be great to be able to export the list with visible columns allowing us to document and share with the customer. I realize this is an enhancement, but is there any way to manually change…

    1 vote

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    0 comments  ·  Form Builder  ·  Admin →
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  8. Plivo solution Gaps and Elsa workflow considerations

    Salesforce case... https://interlacehealth.lightning.force.com/lightning/r/Case/500Rb00001I5K87IAF/view

    AEP workflow for customer using Remote Patient Access forms and eSig@REG

    • How do we decide if a patient is an RPI or eSig@REG patient?
    • How do we control the timing of SMS messages?
    o A patient may be scheduled or registered outside of business hours, or the customer may want SMS messages to be sent inside specific hours. Salesforce based RPI does allow for all this.
    • How do we keep the patient from receiving more than desired SMS messages. The AEP workflow may be triggered by an…

    1 vote

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  9. The SOF Admin panel allows the user (solution admin) to add the same form multiple times by mistake, and it should not.
    Case Handling Instructions

    1 vote

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  10. Non clinical workflows such as PO approval, new hires and others that require signature. We should be able to route these forms using internal communication tools commonly used including various emails, MS Teams Slack and others. We should be able to store completed documents in the repository of choice of the clients. We should research is this sharepoint or other 3rd party storage and retrieval systems. Some might be area specific i.e. HRIS

    1 vote

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  11. Plivo Send SMS Button. This button required UHI to be configured in 3rd part config. NOT every customer will need this UHI and it should NOT be required for Plivo. See attached App Insights exception.

    1 vote

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  12. Nova Admin Resource page. ICs need ONE button to access a site and have access to ALL of Nova. This current design cost each IC +-20 minutes of wasted time every day.

    1 vote

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  13. Attached are enhancements for Secure Online Forms for the product team to review. https://interlacehealth.lightning.force.com/lightning/r/Case/500Rb00001Htgm0IAB/view

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  14. I cannot edit the Additional Settings once added. I also cannot delete a Vendor once added. This is low priority as there are easy workarounds. Elsa v 3.2
    Case Handling Instructions

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  15. We need to update the QIE mapping node per the attached word doc. If the customer send us \SH 4.1 value NOT in all caps the facility filter WILL NOT WORK. See working code fix in salesforce case
    https://interlacehealth.lightning.force.com/lightning/r/Case/500Rb00001HfpaaIAB/view

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  16. If you create a form event processor workflow, the Delete case is never triggered. This is NOT a project issue currently, but if it should work, it should work. I just noticed it when testing Elsa 32 workflows I am creating.

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  17. We need a new column added to the Elsa 3 Instances view. We need the account number added to allow effective troubleshooting.

    urgency - without this ICs will need to know the date/time and patient account number to find a workflow instance to troubleshoot. customers will have the account number, but rarely have a precise date/time.

    this is not a showstopper but will greatly reduce troubleshooting time and stress.

    1 vote

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  18. Create an AI that follows up with patients after discharge to reduce risk of readmission. About 15% of patients are readmitted within 30 days of a discharge, and there are comorbidities that can greatly increase this risk for curtain patients. It is very costly to readmit patients, and CMS does not like it.

    Aligns with our patient engagement focus and AI forward strategy.

    Inspired by Tricia Baird MD FAAFP MBA and other Corewell Health leaders work in Epic to follow up with patients after discharge to lower the risk of readmission within 30 days of discharge. Corewell has set up…

    1 vote

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  19. I am a customer using FOD Nova as a downtime form repository and would like to assign/restrict a User Group's access to forms by Category, Packet or Tag.

    1 vote

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  20. I noticed a healthcare tech vendor advertising they can boost PROM scores, and wonder if we should pursue such as well.

    NOVA's tooling that is used for RPI could also be adapted to provide post-care or discharge solution. Much of the tech to do so is already done in NOVA. Its similar to RPI but in reverse order.

    This could be remote forms that request the patient fill out surveys like PROM (patent response outcome measurements).

    1 vote

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