24 results found
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Nova User Upload
El Dorado wants to have a CSV file that contains some of the user preferences, like the Access Code, Text Signature, Initial Signature and maybe other options and just have like a massive upload instead of having every user enter it themself.
1 vote -
Plivo
Plivo solution Gaps and Elsa workflow considerations
Salesforce case... https://interlacehealth.lightning.force.com/lightning/r/Case/500Rb00001I5K87IAF/view
AEP workflow for customer using Remote Patient Access forms and eSig@REG
• How do we decide if a patient is an RPI or eSig@REG patient?
• How do we control the timing of SMS messages?
o A patient may be scheduled or registered outside of business hours, or the customer may want SMS messages to be sent inside specific hours. Salesforce based RPI does allow for all this.
• How do we keep the patient from receiving more than desired SMS messages. The AEP workflow may be triggered by an…1 vote -
Secure Online Forms
The SOF Admin panel allows the user (solution admin) to add the same form multiple times by mistake, and it should not.
Case Handling Instructions1 vote -
plivo
Plivo Send SMS Button. This button required UHI to be configured in 3rd part config. NOT every customer will need this UHI and it should NOT be required for Plivo. See attached App Insights exception.
1 vote -
Nova Admin Resource page.
Nova Admin Resource page. ICs need ONE button to access a site and have access to ALL of Nova. This current design cost each IC +-20 minutes of wasted time every day.
1 vote -
Secure Online Forms Enhancements
Attached are enhancements for Secure Online Forms for the product team to review. https://interlacehealth.lightning.force.com/lightning/r/Case/500Rb00001Htgm0IAB/view
1 vote -
Elsa Vendor Authentication Activity Enhancement
I cannot edit the Additional Settings once added. I also cannot delete a Vendor once added. This is low priority as there are easy workarounds. Elsa v 3.2
Case Handling Instructions1 vote -
QIE Facility ID and Department ID Enhancement
We need to update the QIE mapping node per the attached word doc. If the customer send us \SH 4.1 value NOT in all caps the facility filter WILL NOT WORK. See working code fix in salesforce case
https://interlacehealth.lightning.force.com/lightning/r/Case/500Rb00001HfpaaIAB/view1 vote -
Elsa 3.2 Form Event Trigger - Delete case Enhancement
If you create a form event processor workflow, the Delete case is never triggered. This is NOT a project issue currently, but if it should work, it should work. I just noticed it when testing Elsa 32 workflows I am creating.
1 vote -
Elsa 3.x Troubleshooting Enhancement
We need a new column added to the Elsa 3 Instances view. We need the account number added to allow effective troubleshooting.
urgency - without this ICs will need to know the date/time and patient account number to find a workflow instance to troubleshoot. customers will have the account number, but rarely have a precise date/time.
this is not a showstopper but will greatly reduce troubleshooting time and stress.
1 vote -
anicholas@interlacehealth.com
Leveraging data from our forms into AI models to create insights and/or increase automation beyond what we and other PI vendors are doing today. Two ideas- Meditech is adding predictive technology into their EHR to highlight patients with increased risk of missing appointments. Can we provide data from an intake form or survey that could feed into this Meditech feature? Another one to consider is here: TherapyNotes offers an AI-powered tool called TherapyFuel that can generate summaries of patient intake forms to help therapists create more efficient and informed care plans. This AI feature can be used to quickly review…
1 vote -
Add the ability to restrict users and/or groups of users to form packets, categories or tags.
I am a customer using FOD Nova as a downtime form repository and would like to assign/restrict a User Group's access to forms by Category, Packet or Tag.
1 vote -
Provide Print Only Form Templates
provide Print Only form templates to the MFP print system, basically they are smart printers that hold in memory our form templates and allow the customers to print directly at the printer.
1 vote -
anicholas@interlacehealth.com
Migrating our Financial package to Nova. We have a number of customers including Valley Health who use both our financial solutions aka "Checks" and other solutions such as Forms on Demand, Patient Intake forms etc. Valley is concerned about having to operate two different "forms" systems if they migrate their existing Classic products to Nova. Having migrating Financials on the roadmap would encourage them to start the migration process. I believe St Genevieve and others would like this option as well. This would also help retire an onsite server.
1 vote -
WFI Job Count Checking on Print
In Web Form Imprint it would be great if we could set a threshold, which would be different for each customer, to prompt users if they are sure they want to print x documents.
We have at least one person every day that tries to print hundreds to thousands of forms. In our case we would set it to 18 and if someone selected the entire site it would prompt "are you sure you want to print 651 Forms?" This would greatly save on paper and our helpdesk trying to kill print jobs.
2 votesResearching the root cause of so many forms being selecting. Assuming the user doesn't realize they have selected all forms in the job tree.
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Image capture for home health agencies
Images for insurance cards, wounds, ID, etc need to be attached to a visit or encounter and then archived to the EMR.
2 votes -
ID/insurance card gathering with staff-led registration
Customer with Capture would like to leverage the iPad's camera feature to be able to scan in patient's ID and Insurance card during staff-led registration.
2 votes -
Better Picture Graphics on Printed Forms
Being a hospital, several forms have graphics to represent activates that need to be done by the patient or body parts to depict where ailments/injuries are. When building forms in Form Designer, these pictures are find, but when printed out of WFI they are very pixilated and blurry. Then when these forms are scanned back into the Medical Record, its worse. Is this in the future plans to make better?
2 votesIn addition to the tips Ron offered, we are looking into this printing issue.
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Form / Toolkit Sharing
On the forums, it would be nice to have an area where people could upload forms / tool kits. Forms is a little tricky with my current organization but my past organization we would share our forms with anyone that wanted an example. The tool kit designers is not a problem to be shared.
2 votes -
Edit Format in WFI
I wish there was an Edit Mode in WFI to be able to drag/drop jobs where you want them which leads to it would be nice if you could organize the jobs however you want instead of them always being in alphabetical mode. Hate having to put special characters in front of the job name to get it at the top for frequently used forms. Wish we could choose to have alpha or put however we want.
2 votesThis capability is currently in development on our new Nova platform. Due to the technology approach used in WFI, we are not able to provide this capability. Please reach out to your sales representatives if you have any interest in hearing more about the Nova platform.
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