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  1. Being a hospital, several forms have graphics to represent activates that need to be done by the patient or body parts to depict where ailments/injuries are. When building forms in Form Designer, these pictures are find, but when printed out of WFI they are very pixilated and blurry. Then when these forms are scanned back into the Medical Record, its worse. Is this in the future plans to make better?

    2 votes

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    3 comments  ·  Other  ·  Admin →
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    In Research  ·  mbrayfield responded

    In addition to the tips Ron offered, we are looking into this printing issue.

  2. Has a mixture of both Ricoh and Xerox printers, therefore, has to have 2 PCL files for each form.

    Ideal resolution:
    • Improved tray code compatibility for PCL6 printers/drivers.
    • ability to select which Tray Code to use at the Printer level, not just the Merge level

    1 vote

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    In Research  ·  1 comment  ·  Other  ·  Admin →
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  3. In capture client have it expand on screen similar to the Go app on IPAD. If thats not possible please change the color of the box to GREEN as its hard for people to distinguish where to sign on a form and the Black, Blue, and Red signature boxs are hard to see.

    2 votes

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    In Research  ·  mbrayfield responded

    Thanks, Ian, and sorry about the slight delay in feedback.  We have begun to research the impact this change would have on the app and consider possible solutions.

  4. Web FormImprint: Provide a checkbox that can be set to on or off in settings, to allow favorites to be removed when deactivating a user.

    Justification:
    We have tens of thousands of users in our database over the years. We recently discovered after clearing deactivated forms from users (mostly who were previous users) that our system sped up noticeably. We then culled data off of the deactivated users for another speed increase. From an auditing standpoint we cannot remove users from the system, however, removing unneeded settings helped free up load times.

    Pitfalls: The only downside we can come up…

    1 vote

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    In Research  ·  1 comment  ·  Other  ·  Admin →
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  5. 2 votes

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    1 comment  ·  Other  ·  Admin →
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  6. Could a QR code could be generated when patient completes all Pre Registration materials remotely. Patient could then scan that code when they arrive on site to "check in" or automatically print necessary wristbands (LAB/RAD outpatient visits).

    2 votes

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  7. I am aware of the ability to default the Capture Client zoom to whatever works best for their needs. Would like the option to default the Capture Clients to the "Fit" view.

    1 vote

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  8. Per feedback from the team and folks I talked to at HIMSS, cyber security is THE top initiative for IT right now. It would nice to have a play for that via providing an off-line downtime solution that doesn't require network availability. Basically WFI and Reg Downtime installed as vm's on workstations (laptops) that can be accessed during a downtime or cyber attack. We basically already have these solutions but there should be some thought to how those solutions would be configured or "solution-ized" so they can be marketed appropriately.

    https://www.beckershospitalreview.com/cybersecurity/surgeries-canceled-ambulances-diverted-it-system-down-at-ohio-health-system-after-ransomware-attack.html?origin=CIOE&utm_source=CIOE&utm_medium=email&utm_content=newsletter&oly_enc_id=1550I0980923E4F

    2 votes

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    1 comment  ·  New Solution  ·  Admin →
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  9. We are currently having to fax documents to external partners. To streamline this process, we would like the ability to setup partners faxing numbers and allow for selecting of docs/forms within the Interlace Health solution using our electronic faxing solution.

    2 votes

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    POC related to receiving faxes has been completed. We have requirements in place to allow for Nova to consume faxes with attached PDF files and associating the PDF to an encounter/patient record. Expected release is Q1 2025

  10. We get patients form from Providers at clinics that are not on Epic and not on the same server. They would like to be able to have the surgical informed consent signed electronically at the clinic, up to 30 days before the procedure, then associate that consent with the Epic surgical encounter at the hospital the day of the procedure.

    1 vote

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    We have a number of initiatives to handle the various scenarios for sharing data across healthcare organizations.

    One is the receiving of forms submitted from the customers website. Another is the ability to receive faxes and map to a patient record and then archive.

  11. This would be similar to how we share forms with remote patients, but the documents are just informational and do not require the patient to complete. The documents are provided to the patient for them to download and print if needed. This will help facilities provide test results, medical history records, and other similar documents to patients extending our value beyond our forms. These documents would only be available for a limit time frame for patient access and download.

    1 vote

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    We are evaluating this ask and need to ensure we are not overlapping the capabilities of what our customer’s patient portals would be offering. Other customer’s feedback would helpful!

  12. EHR systems allow for physicians to define phrases or text they use often and enter in documents using special characters. Physicians are asking for the same functionality in Nova ideally using the same files they already stored this information in. If not possible to use the same file, then allow for importing from a file.

    1 vote

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    We have some ideas on how to address this, but need more information as to how much customization and what areas within the forms this would be required. Other customer’s feedback would helpful!

  13. A practice as simple as a nurse checking in on a patient for vital signs. Digital rounding replaces pen and paper with electronic forms geared to the task at hand. The forms help ensure information is tracked and communicated and the process is more consistent.

    2 votes

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  14. Staff would like the ability to streamline and simplify the patient referral to see a specialist, another specialist or have a specific test conducted. We believe this is a very paper intensive and time consuming process across multiple groups within the health system setting.

    2 votes

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    We are considering different approaches to address this need. We are also researching the market demand and solvability of this issue.

  15. Especially in the Clinical Trial space, staff would like the ability for trackable form revisions, review tracking, collaboration, editing etc.

    3 votes

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  16. We have over 13,000 forms in several locations throughout our system. We need a tool to help automate the comparison process so we can consolidate, centralize, and standardize our forms inventory.

    3 votes

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    This will requires a lot of development time. We do see the value of this request, but is not top priority at this time. We will continue to research the market demand for this capability.

  17. Integration with EHR to send a message with a hyperlink to a physician's EHR Inbox that take the provider to the form the need to sign. Use case: Nurse starts Informed consent workflow and provider needs to sign later.

    4 votes

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  18. Provide reporting or analytics on demographics and adaption rates of patients who use Remote Patient Intake. I know this is hard to collect because that would be coming from the other systems. Can a report be built in SF that tracks % of forms that get completed in advance and can break it down by patient age groups.

    0 votes

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    This is a capability we have the our Patient Intake solution; however, we need more information on what analytics would be most valuable for use to provide as a default.

  19. Allow data collected via the Patient Intake process to automatically populate into the appropriate patient record fields vs manual entry from PDFs into our EHR system.

    2 votes

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  20. Use OCR technology to extract data from scanned images received from patients and export that data into the EHR.

    1 vote

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