64 results found
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anicholas@interlacehealth.com
Migrating our Financial package to Nova. We have a number of customers including Valley Health who use both our financial solutions aka "Checks" and other solutions such as Forms on Demand, Patient Intake forms etc. Valley is concerned about having to operate two different "forms" systems if they migrate their existing Classic products to Nova. Having migrating Financials on the roadmap would encourage them to start the migration process. I believe St Genevieve and others would like this option as well. This would also help retire an onsite server.
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anicholas@interlacehealth.com
Leveraging data from our forms into AI models to create insights and/or increase automation beyond what we and other PI vendors are doing today. Two ideas- Meditech is adding predictive technology into their EHR to highlight patients with increased risk of missing appointments. Can we provide data from an intake form or survey that could feed into this Meditech feature? Another one to consider is here: TherapyNotes offers an AI-powered tool called TherapyFuel that can generate summaries of patient intake forms to help therapists create more efficient and informed care plans. This AI feature can be used to quickly review…
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anicholas@interlacehealth.com
The secure online forms feature of Nova ties to a queue which can also support inbound emails or faxes. Unfortunately this capability is an overlap with the fax queue capabilities found in fax products such as Forward Advantage, Documo and others. These queues are being used to kick off more sophisticated workflows including OCR and data extraction.
Our ability to capture data securely off a website could extend the capabilites of these fax products. Instead of the completed form and data being sent to our queue, it would be better if we could send it to their queues or they…
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Lab Requisition Printing
We have a client looking to see if we can ingest orders from meditech and complete a standardized lab requisition form from the Province so they have a paper copy they can give to the patient as well?
It would need to pre-populate with the provider and patient's demographic info as well as all info entered in the lab orders selected, mostly likely passed through an HL7 message from Meditech to populate the form.
Could be used for any EHR once the dev is done on one EHR platform. We would likely need to specify the lab orders themselves or…
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Referral Intake
Now that Nova can ingest third party forms (pdfs, faxes, etc.) clients in Canada have a need for a solution to manage inbound faxes/referrrals/orders and send them into their EHR scheduling queues for management by the scheduling team.
Most every health system in Canada has long wait lists for things like CT, MRI, Specialist Referrals, etc. so these inbound referrals/faxes/orders typically go into a queue to be triaged and scheduled by the scheduling team at the hospital.
We would need to extract the patient data from the fax if possible to allow for proper patient matching and potentially encounter/visit creation…
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Downtime Patient Tracking Board
Clients are looking for the ability to update patient locations when in a downtime situation. They'd like to have that location info flow back to their EMR when the downtime is over as well.
Additionally, during the downtime they would like a bed-board type view of their facilities that allows them to easily update just the bed location. Ideally they would be able to pick either the entire hospital or individual units to view what patients are where.
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Forms Management to include Non Interlace Forms
City of Hope uses Interlace Health for forms creation in a number of areas. However they use Epic Consents for procedural consents. There may be a 3rd set of forms created by another tool. COH would like any "forms management" module we create to be able to provide some level of tracking (form name, tool used to create it, most recent version/date) for all their forms regardless of where it was created.
1 voteThe favor of form management is on the Nova product roadmap along with some other capabilities that will allow customers to manage their own forms and maintain in Nova without having to export to edit the PDF and re-import.
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Leapfrog Score Booster: Include a "yes I had a chance to ask questions" check box in the signature pop-up
Add a check box on the form near the signature space for the patient to say, “yes, I had an opportunity to ask questions, and they have been answered”
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Leapfrog Score Booster: Include Quizzes in the Informed Consent
Maybe to help with the “teach back method” we can put “quiz questions” on the consent for the patient to answer that relate to the Px. Probably something AI could help with, like look through the Px details from the data set and ask the patient, very simple questions like, is this a benefit of the Px (and the answer is always yes).
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Voice Driven Patient Intake
Royal Victoria in Ontario is looking for a Patient engagement tool that includes delivery, completion and storage of forms. One of the capabilities they would like to see if an easy way for patients to complete tasks including form completion using voice. Whether this is speech supplied by the PE vendor or leveraging existing speech tech is open for consideration
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Printing
printing
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Kiosk Mode for Patient Check-in
Patient authenticates (QR code send to them, or patient specific data entered), forms load to fill out, if any. System notifies EHR of check-in status.
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Print Only Product
Design a product that is geared towards only printing forms and not digitally completing. The only digital information entered would be prefill data. No digital signing.
The product would allow for easy selection of encounter records and selection of forms to print for the selected encounters.1 vote -
Guided Experience Customer Feedback
In a guided experience on a mobile device such as iPhone 12 Pro, better scale the "Back" "Save for Later" and "Next" buttons/text. They are overlapping each other due to the width of the screen. Consider making them smaller.
On image uploads, the button to delete an uploaded image is a "not allowed" or international "No" and could be hard for customers to understand what it does. Consider renaming this button.
Have the ability to make radio sets as "read-only" fields. Especially those that we are setting with pre-fill. Text fields have this functionality but radio sets do not.
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better tray codes
Has a mixture of both Ricoh and Xerox printers, therefore, has to have 2 PCL files for each form.
Ideal resolution:
• Improved tray code compatibility for PCL6 printers/drivers.
• ability to select which Tray Code to use at the Printer level, not just the Merge level1 vote -
Remove Favorites on Deactivation
Web FormImprint: Provide a checkbox that can be set to on or off in settings, to allow favorites to be removed when deactivating a user.
Justification:
We have tens of thousands of users in our database over the years. We recently discovered after clearing deactivated forms from users (mostly who were previous users) that our system sped up noticeably. We then culled data off of the deactivated users for another speed increase. From an auditing standpoint we cannot remove users from the system, however, removing unneeded settings helped free up load times.Pitfalls: The only downside we can come up…
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Option to default Capture Client view to Fit
I am aware of the ability to default the Capture Client zoom to whatever works best for their needs. Would like the option to default the Capture Clients to the "Fit" view.
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Integrate between hospital and non-hospital owned clinics that are on a different network
We get patients form from Providers at clinics that are not on Epic and not on the same server. They would like to be able to have the surgical informed consent signed electronically at the clinic, up to 30 days before the procedure, then associate that consent with the Epic surgical encounter at the hospital the day of the procedure.
1 voteWe have a number of initiatives to handle the various scenarios for sharing data across healthcare organizations.
One is the receiving of forms submitted from the customers website. Another is the ability to receive faxes and map to a patient record and then archive.
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Ability to upload and share non-Interlace Health forms/documents to a patient for remote access
This would be similar to how we share forms with remote patients, but the documents are just informational and do not require the patient to complete. The documents are provided to the patient for them to download and print if needed. This will help facilities provide test results, medical history records, and other similar documents to patients extending our value beyond our forms. These documents would only be available for a limit time frame for patient access and download.
1 voteWe are evaluating this ask and need to ensure we are not overlapping the capabilities of what our customer’s patient portals would be offering. Other customer’s feedback would helpful!
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Personalization for providers in IC Capture forms, like Epic dot phrases
EHR systems allow for physicians to define phrases or text they use often and enter in documents using special characters. Physicians are asking for the same functionality in Nova ideally using the same files they already stored this information in. If not possible to use the same file, then allow for importing from a file.
1 voteWe have some ideas on how to address this, but need more information as to how much customization and what areas within the forms this would be required. Other customer’s feedback would helpful!
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